TAMID Group Program Operations Associate

Program Operations Associate, TAMID Group
Are you excited about working with high caliber college students and young professionals? Are you passionate about connecting future leaders with Israel? Do you enjoy designing and implementing systems that contribute to stronger programs?

TAMID Group seeks a systems thinker for the Program Operations Associate role on our Member Experience (MX) team. This individual will:
Directly oversee programming for students interested in establishing a TAMID club on their campus and supporting their journey as they become a new TAMID chapter
Create, implement, and optimize processes to support TAMID’s college student and young professional members
The Program Operations Associate will report directly to TAMID’s Senior Director of Member Experience.
About TAMID Group:

TAMID facilitates experiential education and cultivates relationships to create a strong, lasting connection to Israel for emerging professionals. In the Fall, we will serve 4,000 student members in 61 chapters located on college campuses around the world and more than 7,000 alumni members. We reach our members through a series of programs:

An education curriculum
Pro-bono consulting for Israeli startups
An Israel-focused investment fund portfolio
A summer internship program in Israel
Leadership programming targeted toward members in Junior/Senior year
Community building, professional development, and Israel engagement for alumni

Detailed Job Responsibilities:
The main responsibilities of this position fall into the following areas:
Program Oversight:
Manage all aspects of the process wherein groups of students create new TAMID Chapters on their campuses (known as TAMID Beta)
Refresh the application and introductory experience for incoming chapters
Communicate with students, providing both support and critical feedback
Prepare incoming chapters for success
Work collaboratively to involve student leaders and TAMID professionals in the process
Manage the evaluation of prospective chapters
Oversee chapters through their first 1-3 semesters to ensure integration into the organization

Program Operations:
Oversee crucial membership processes and systems, including:
TAMID Portal: chapter rosters, resource library, alumni contacts
Chapter Budgets: approving and logging expenditures; overseeing chapter debit card usage
Support students in their use of the TAMID matching platform, which is used to connect students directly with experiential opportunities with Israeli companies
Integrate systems, automate processes, upgrade workflows using Monday.com, FormTitan, Google Suite, Calendly, Salesforce, WordPress
Provide general system support for Alumni, Education, Consulting, Investment Fund, Leadership programs, for example:
Improving our tracking process for member involvement and attendance
Manage file organization and accessibility
Integrating systems whenever possible to streamline workflows, including sign up forms, calendars, etc
Supporting our student fundraiser, TAMID Together
Creating content (loom videos, FAQs, etc) to help program staff and students better utilize our systems
Support program measurement and evaluation through survey distribution, data compilation, basic information analysis
The ideal candidate will have:
Passion for the work and mission of TAMID Group
A Bachelor’s degree
1+ years of experience in program operations and/or project management
Proficiency in any/all of the following areas is a plus: Salesforce, Monday.com, FormTitan, WordPress
Ability and willingness to learn new software products in order to maximize their usefulness
Experience with (preferred) or passion for (minimum qualification) working with high-achieving college students and young professionals
The ability to anticipate, plan and prioritize in a dynamic, fast-changing environment with little predefined structure
Demonstrated the ability to collaborate with colleagues
Excellent oral and written communication skills

Benefits:

Leaving your mark on a dynamic non-profit organization
Working remotely from your chosen location within US
Paid vacation time and sick leave
Paid holidays, including Jewish and American holidays
High quality medical, vision, dental, short & long-term disability plans
401k match after 1 year of work
Monthly gym, phone, and work from home stipends

This is a fully remote position. Most of the members of the team are based on the east coast. We frequently connect with team members in Israel via zoom and slack. We largely maintain east coast business hours, with flexibility as needed.

Salary for this role is $50,000.

Hiring Process and Timeline:
Applications will be accepted on a rolling basis, with preference given to those submitted by August 25, 2023
The interview process will be wrapped up by September 22
We aim to have someone in place by mid-October.
To apply please submit a resume & cover letter here.